51
General / Email spam problem
« on: 12 January 2012, 04:36:02 am »
I was gunna post it in the tec section..... but we dont have one anymore :P
So a new focer font of knowlage challange!
For about 2 months now My main email account has been sending out spam emails without me sending them.
(mail.com is the email company i have had that email addy since the mid 90's and brought it back then)
First thing i did was change password, this didnt stop it.
So i then ran a virus check useing Avast on both my home PC and my laptop, both came back clean
changed password again and spam was still being sent.
Since then i have tried AVG, AVAST and norton and i have tried half a dozen malwear type progs to and everything comes back clean.
i have even installed AVG on the android phone to be sure, everything is saying its clean.
I contacted mail.com and affter a few automated replys i got a email saying that i should change password affter checking for virus...... grrr
that seems to be the only reply i can get from them so far affter half a dozen or so emails, all basicly saying its my security letting them in not thiers.
So what more can i do? i have tried to stop them sending out the spam but they just keep getting in and spaming my email list.
its starting to piss friends off to the point many have just spam filtered me and i have to contact them with a diff email.
this isnt a long term fix as i want MY life time email addy back and free from spammers
they main way i tell they have sent mail from my email account is friends telling me or returned mails from no longer active accounts. offten the sent mails dont show up in my sent mails folder, though sometimes they do. odd
Im at my wits end trying to solve it, as you can see with me posting this at 4:30 am and still not slept lol.
So a new focer font of knowlage challange!
For about 2 months now My main email account has been sending out spam emails without me sending them.
(mail.com is the email company i have had that email addy since the mid 90's and brought it back then)
First thing i did was change password, this didnt stop it.
So i then ran a virus check useing Avast on both my home PC and my laptop, both came back clean
changed password again and spam was still being sent.
Since then i have tried AVG, AVAST and norton and i have tried half a dozen malwear type progs to and everything comes back clean.
i have even installed AVG on the android phone to be sure, everything is saying its clean.
I contacted mail.com and affter a few automated replys i got a email saying that i should change password affter checking for virus...... grrr
that seems to be the only reply i can get from them so far affter half a dozen or so emails, all basicly saying its my security letting them in not thiers.
So what more can i do? i have tried to stop them sending out the spam but they just keep getting in and spaming my email list.
its starting to piss friends off to the point many have just spam filtered me and i have to contact them with a diff email.
this isnt a long term fix as i want MY life time email addy back and free from spammers
they main way i tell they have sent mail from my email account is friends telling me or returned mails from no longer active accounts. offten the sent mails dont show up in my sent mails folder, though sometimes they do. odd
Im at my wits end trying to solve it, as you can see with me posting this at 4:30 am and still not slept lol.