If it's a its a recurring illness you/they should have declared this at the time of booking the holiday insurance. Then you're/they are covered for all eventualities if they arise.I often take the pee out of my wife for listing ALL ailments on holiday insurance come holiday time, no matter how small, but in the long term I've come to realise that it makes sense - because for the little extra premium we know we're covered.
Also a little tip for everyone is if you plan to - say go away in September and are buying a single trip cover then get it now and if anything comes up you are covered from now.
Quote from: fazersharp on 08 May 2014, 11:56:37 amAlso a little tip for everyone is if you plan to - say go away in September and are buying a single trip cover then get it now and if anything comes up you are covered from now.Surely you have to give the dates of travel, for single trip cover? Pretty sure I have had to, on the rare occasion I've bought it...
Hopefully RC will allow your parents to re-schedule their holiday.If not then you may find this recent episode of the Radio 4 show Moneybox of interest:http://www.bbc.co.uk/iplayer/episode/b03xzs1l/Money_Box_Bundled_insurance_Scottish_pensions_budget_lookahead_travel_cancellations/Basically, in a case very similar to your parents, a couple had to cancel a holiday with Thompsons who charged them a 100% cancellation fee as it was within a fortnight of the holiday. The chap took them to court & won as Thompsons could only keep a portion of the customers money to cover any actual losses they incurred. So if for example after your folks telling them that they can't make the holiday, RC resell your parents holiday for say £3,000 then they are only entitled to keep £1,000 of their money.