in a private letter sent to me in response to a complaint about a shitty dealership called Victor Divine
Perfect - thanks for that. Fowlers were trying to pull the "you must use a dealer (us)" one on me today. I told them that was illegal as far as I was aware.
Not buying new solves the problem surely
Honda have not done a free first service since 2009 unless they have since changed the rules again?, they charge labour +parts, Kawasaki also do not do a free first service they charge for Labour and parts.