The Fazer Repair Story THE BIKE WORKS WESTON SUPER MARE

[dx408]

8 thousand RPM bike jumps out of second,

So I end up taking it to http://www.the-bikeworks.co.uk/

The bike gets stripped down and I was told by Tony that it needed new gear selector forks but the drum had been inspected by himself and is fine. (this was after he was told to get on with the job)

Now his brief was to fix the problem check everything and repair/ replace and only to use genuine Yamaha parts as it was an engine out and strip job to check everything, he was also told it was not a "rush" job but wanted it done.

He did change a rear axel nut and the front sprocket nut and lock washer as well as tapping and placing new exhaust studs as one was damaged, this I had requested to be done as it would be an easier job as the engine would be out of the frame.

After a couple of weeks of the bike being there but not even being touched he was given the hurry up (MOST of the contact was via my brother who lived in Weston and could talk to Tony in person) and he started the work.

After having paid upfront for the parts (not problem from me there) the bike was waiting for parts then I get a call "the bike is ready" so I arrange for a lift to Weston from Cardiff to get the bike.

When I got there I found that the tank had been damaged a number of bare metal circular chips out of the tank but being on a tight time line ( I had to get home in time to pick my children up from the school) I drive it home only to find out that the bike was not repaired and it still jumped out of second, when I spoke to Tony he told me that the bike had not been tested under accelaration up to 8K I then had to arrange for the bike to be delivered back to him which it was the next day.

More time passed and more parts fitted He had told my brother that the nest part to be replaced and fitted he had actually had in his hand whilst stripping and rebuilding the engine but had not checked it! "this time it will be right"

Waiting for parts again and NOPE still not right more parts still not right.

OK last parts to be fitted "confident" this will do the job again no it did not.

By now the only part of the gear selection system not changed was the drum (not including the gear leaver attached to the footrest), as Tony had inspected it and there was no damage to the drum after all being "a BMW trained mechanic with over 30 years experience in all makes and models" (quote from his web site) you would think he could check a part for wear correctly.

Also durring the time it spent at the bike works the battery died, OK maybe one of those things but it just heaps onto my feelings that my bike was not looked ofter whilst in his care.

So after approx 5 Months YES 5 MONTHS the bike comes back to me STILL with the original problem it was sent in with unresolved many £££££££'s paid.

The bike has now been sold. YES the new owner WAS told about the problem with second gear BEFORE he bought the bike

• In short my bike was given to Tony at the Bike Works Weston Super Mare with a problem he was told to fix it (not to change this or that but to fix it)
• It was returned with out being tested still faulty
• the bike had been damaged whilst in his care which he admitted and agreed to repair .
• More parts fitted this time tested still not fixed
• More parts fitted again and still not fixed
• Taken back by my brother and sold
• This took about 5 Months to happen (the work on the bike not time to sell the bike)

There would have even been a further bill if my brother had not told him not to have the tank damage repaired and given him a computer for his home to cover the rest of his bill.

IMHO AVOID the Bike Works in Weston Super Mare at all cost, he may be OK to do an oil change and such tasks but to have a problem investigated and repaired I would NEVER go near him again.  After all how do you check if you have fixed a problem? you test it jumps out of second at 8K then test it at 8K I would have thought this would have been obvious but apparently not.

I now have a Xjr thanks to my brother who felt really bad as he was the person who reccomended the bike works to me (NOT HIS FAULT IN ANY WAY) but it was down to the bike works that I ended up leaving my Fazer go after 14 years of good service.

[griff86]

What a complete nightmare!
 
I don't know why bike shops do this sort of thing.

[VNA - BMW Wank]

There would have even been a further bill if my brother had not told him not to have the tank damage repaired and given him a computer for his home to cover the rest of his bill.

You shouldn't have paid him a penny more.  You should have given him every chance to repay what he had already charged.  If he refused to do so after having been given every opportunity then you go to the small claims court.

[dx408]

There would have even been a further bill if my brother had not told him not to have the tank damage repaired and given him a computer for his home to cover the rest of his bill.

You shouldn't have paid him a penny more.  You should have given him every chance to repay what he had already charged.  If he refused to do so after having been given every opportunity then you go to the small claims court.

Yes I know but being the shy retiring type that I am I do not know if I would have been able to keep my cool if I had to deal with this person any more. No further money given after the initial bill when he said it was fixed. I just wanted to put this information out there to warn anyone else who my come accross this person and think it may be a good idea to put their bike into have work done on it.

[noggythenog]

Thanks for the heads up, not that i would go there anyway as it's a bit far away but regardless people should be praised or shamed for the work they do and there must be lots of people out there with the ability that would love that cash to do a proper job.


I'm not mechanically savvy so i will rely on people who are advertising themselves as such to fix my bike for honest and fair money.


Judging by the amount of technical stuff that even fazer enthusiasts get up to on here with their own bikes you would think a proper mechanic could sort such a problem as the one you've had with the bike.


It's not like the fzs600 is a rare bike coz a recent search i did flagged up 8 thousand still licenced.

[red98]

thanks for sharing that with us,theres good and bad in every trade,that was worse than bad ......enjoy your xjr and stay away from weston 

[fireblake]

This has to be every non mechanically minded bikers worst nightmare, going to the so called experts and paying good money for p!ss poor service.




Mickey

[Tourx4]

You should of gone to bridge motors garage in weston super mare, both the owners are bikers and the service is brilliant but not too expensive!!!. My very fussy friends swear by them!!!!

[dx408]

Is that the one that used to be Black Cat bikes ?

[Strifae]

Clevedon Motorcycles is also very good as well.


Never heard of this place before - where bouts in weston is it?

[dx408]

Yes used Chaz before but a bit far out of Weston but a good guy.
The other place is Oldmixon Behind Screwfix

[goldfazer]

Chaz has sold up and Clevedon MC is now owned by someone else. MOT about a yr ago and I'm pretty sure Nigel the mechanic was still there. Seemed to be about 20 peeps working in the shop though, so not sure how long it'll last