I didn’t mention this to start an argument.
the manufacturer gives the warranty
Manufactures generally concern themselves with manufacturing. They appoint agents/distributers/importers, call them what you will, to distribute/sell/maintain their products in various markets round the globe. The importer provides the warranty.
The approved importer appoints dealers.
Bear in mind that the importer is generally as a business independent of the manufacturer. Likewise, the dealers as businesses are independent from the importers. But of course, they are all working to the contracts that they have agreed.
So the dealer must provide facilities, training and service to the standards stipulated by the importer.
Providing you service the bike with OE spec filters/oils etc and to the service intervals, they can't refuse a warranty claim within the manufactures warranty period.
The law states that if you have your vehicle serviced by a suitably qualified motorcycle mechanic (so that rules me out) and that you follow the manufacturers service schedule using only recommended parts then the importer must honour the warranty that they have provided (that is assuming you purchased a vehicle supplied by them)
But the reality is, that if having serviced your bike outside of the dealer network, you then try to make a warranty claim, the chances are they will refer you to the fella that did the servicing. In other words they will tell you to fuck off as they don’t consider you their customer – and understandably so.
So no doubt you will then point out to them that they are breaking the law. To which they will tell you to go fuck off and apply the law.
If you contact the importer they won’t be interested, as their interest is in you using the dealer network that they set up to sell their bikes and protect their interests.
So good luck to anybody who thinks they can take on the might of the approved importer and dealer network in the courts.
So in short no, I would never advise anybody who has just bought a new car or bike to do their own servicing, or to have the servicing carried outwith the importers approved dealer network. In law your warranty may be valid, but in practise may find you have rendered it worthless.
So my first step will be to contact my Motorrad dealer to see if they can help me out with my service.
Phew!