Well the team talk went OK...I saw the guy who actually does the work, and he simply said they will strip it all down again, recheck etc and get back to me. I couldnt stop there as its one of the few fine days we have had and 4000 bricks are a calling me !...so I left the units with KT.Apologies to Karlo but I was there at 8.15 and left at 8.35...just couldnt stop.
He did insist the forks had been done, saying the forks had been polished( on their lathe) so they must have been taken apart to do that.He reckons some of what I was complaining about ( stiction) is due to new parts...but I pointed out to him that IMO they still behaved OTR like the old forks !..so I said, is there anything he can do ( apart from changing springs) to make them more supple ?...weaker springs would not help IMO as I have set all this suspension for rider sag , and they are in the right range.
The ball is in their court just now, so will report back when they have more news.
Another positive is I quizzed the guy about spares for the shock, and he did say they have enough.Its just the shock bodies they dont have. He reckons the shock could have a fault with the piston rod...dont quite know how this could be, as its never been crashed , dropped or even hit a bad bump...but logic says if they did fix it originally, its gone almost straight away...its likely to be such..he said the reason there are no clicks to the rebound adjuster is cos the unit has lost its gas...my only issue is that this is the fault/ reason I took the unit to them for, and the repair lasted just 3 hours on the road...so I do hope they can now properly diagnose and rectify the fault.
The sceptic could say that a suspension expert should have looked at just why a unit lost its gas in the first place , and put the underlying fault right....not just rebuild it per se.I still think if I had spoken to the sharp end in the first place I might have prevented this thing happening ...I still think the communication link there dont help.The guy who managed the customer service operation when I first deposited / picked up the units was flustered / unhelpful and unexpansive. Its possibly the classic communication problem !...