Purchased Shark Vision R at NEC show last year from Bikerswear for good price £170.
After using for several rides, seemed to have much more wind noise than previous Shoei
Multitec.
Contacted John-Paul at Shark customer service 2 weeks ago to complain, and he suggested
I return helmet to Bikerswear Birmingham from where Shark would collect.
Anyway, got helmet back yesterday with notes attached saying no manufacture fault,
but they had replaced cheek pads, new chin curtain and complete new hermetic neck pad from Vision R
GT carbon.
Also they had checked all vents and visor seal.
Went out yesterday in gale force wind for an hour, and can't believe how quiet and comfortable helmet is now!
I know helmet should have been quieter when bought, but when manufacturer goes to a bit of trouble
it's good to receive such good customer service.