Being put on hold when I phone HASTINGS to renew my insurance,,13 mins 47 sec and counting
Is that all? I was on the phone waiting for about 25mins just to say I'd actually got 9yrs protected ncb as apposed to the 7 I put online and he then said there was no difference if I bought it there and then, but if I waited till end of month it could go up as it's changed on a daily basis!
I thought once you got a quote it lasted for 30 days? He says nope, that's only a guide price and when you actually go to purchase it, it can change! Foccin insurance rip off!
Hence the reason i refuse to phone them, online is so much less hassle, and cheaper.
Use GoCompare and they even save your details, so just add another years No Claims Bonus each year then wait a few seconds for the results.
Although my mate uses Kwik Fit Insurance yearly.
They send him a renewal rip off price through the post, he phones up to cancel, then they say "Who have you found cheaper than us?"
And every year he replies "You, ONLINE."