Any cycliste types...?

[steeeve66]

I just ordered a 10 speed chain for my Cannondale from Ribblecycles Cycles but, it turns out, I've a 9 speed block. Ribblecycles proved proper unhelpful and refused to amend the order, despite contacting them barely 30 minutes after placing it online.
Question: will a 10 speed chain fit a 9 speed block ok?
S

[andybesy]

Hi Steve,

I'm not a cyclist type but just for your info when online retailers don't play nice it can often help to quote:

http://www.which.co.uk/consumer-rights/regulation/distance-selling-regulations/

Andy

[lew600fazer]

I just ordered a 10 speed chain for my Cannondale from Ribblecycles Cycles but, it turns out, I've a 9 speed block. Ribblecycles proved proper unhelpful and refused to amend the order, despite contacting them barely 30 minutes after placing it online.
Question: will a 10 speed chain fit a 9 speed block ok?
S

Did you order it online? if so as you did not actually view the item in the shop threaten them with the office of fair trading, as you are within your rights to cancel the order especially seeing as they will not be out of pocket re post and packing etc!

[lew600fazer]

Hi Steve,

I'm not a cyclist type but just for your info when online retailers don't play nice it can often help to quote:

http://www.which.co.uk/consumer-rights/regulation/distance-selling-regulations/

Andy

Well done Andy that was what I was trying to get across in my reply

[chris.biker]

Wait and try the chain, there are different width of chain, the more gears on a gear block the narrower the chain, with your block being only one different could well be ok. I ll cross my fingers as well.

[Slaninar]

I just ordered a 10 speed chain for my Cannondale from Ribblecycles Cycles but, it turns out, I've a 9 speed block. Ribblecycles proved proper unhelpful and refused to amend the order, despite contacting them barely 30 minutes after placing it online.
Question: will a 10 speed chain fit a 9 speed block ok?
S

I'd suggest NOT giving it a try. It is narrower than a 9 speed chain/cogs should be. I'd suggest selling it on, or giving it to some mate, or a local LBS.

Just out of curiosity which model is it (10 speed chains tend to be expensive)?


This is a decent 9 "speed" chain:

http://www.chainreactioncycles.com/rs/en/kmc-x9-73-9-speed-chain/rp-prod25423

German sellers:
http://www.bike24.com/1.php?content=8;navigation=1;menu=1000,2,83;product=14771

[richfzs]

8 & 9 speed out is interchangeable (generally), 10 is not. Don't waste your time trying to get it to work. Amongst my many skills, I'm a cytech 2 qualified bike mechanic...

If they won't amend the order (which reflects poorly on them), just order the correct one as well, and when the 10 speed fella turns up, return it under the distance selling regs, which give you right to return any item within (can't recall if it's 7 or 14 days) of delivery for a full refund.

[Anquetil]

If you use a 10 speed chain on a 9 cassette there is a danger that on changing down from the big chainring to the inside ring the chain may fall inbetween the two rings. This is because 9 speed chains are up to 6.8 mm wide and the 10 speed up to 6.2mm wide. I use 9 and 10 cassettes and buy the correct chain for each cassette.

[steeeve66]

8 & 9 speed out is interchangeable (generally), 10 is not. Don't waste your time trying to get it to work. Amongst my many skills, I'm a cytech 2 qualified bike mechanic...

If they won't amend the order (which reflects poorly on them), just order the correct one as well, and when the 10 speed fella turns up, return it under the distance selling regs, which give you right to return any item within (can't recall if it's 7 or 14 days) of delivery for a full refund.

I ordered a 10 speed Shimano Ultegra 6600 chain, £18.36 - what confused me I think was the Ultegra bit - which matches my groupset, but I neglected to check the block, when I realised my mistake I contacted them straight away - but they've refused to change the order.
Like you say - I'll order the correct one and return the 'wrong' one. Big thanks for all the replys - just so you all know it was RIBBLE CYCLES who provided such sh*te service...
S

[alan sherman]

Ribble are cheap for a reason. But you can return it as others have said. Compatibility is becoming harder add they is still plenty of old 9 speed about, 10 was standard for a good while, then the idiots decided 11 cogs was a good idea. Plus more proprietary chain rings mean maintaining a push bike is getting more like a motorbike cost.

[Slaninar]

Ribble are cheap for a reason. But you can return it as others have said. Compatibility is becoming harder add they is still plenty of old 9 speed about, 10 was standard for a good while, then the idiots decided 11 cogs was a good idea. Plus more proprietary chain rings mean maintaining a push bike is getting more like a motorbike cost.

Anything over 8 cogs at the back is a waste of money, unless doing lots of group training rides, or racing I believe. Seen it all - from 5 to 10 now, on my newest bike couple of years ago. 8 is the sweet spot - maintenance wise, as well as transmission ratio range and gaps wise. And make it a MTB groupo, since "road" bike parts are almost twice the price.


/rant over


10 speed does ride nice though, no complaints there.

[steeeve66]

Ribble are cheap for a reason. But you can return it as others have said. Compatibility is becoming harder add they is still plenty of old 9 speed about, 10 was standard for a good while, then the idiots decided 11 cogs was a good idea. Plus more proprietary chain rings mean maintaining a push bike is getting more like a motorbike cost.

You're right about compatibility - when I started riding bikes were 3 speed and all imperial... cotter pins... all steel frames... Try telling that to the kids today and they won't believe you!

update: wow! they are cheap aren't they?? quite a bit less than Parker and free post too... might put up with the service after all.