Fazer Owners Club - Unofficial

General => General => Topic started by: Kosmic Kartman on 28 July 2015, 10:33:27 pm

Title: Computer related
Post by: Kosmic Kartman on 28 July 2015, 10:33:27 pm

To the Focer font of knowledge.

I'm in the process of putting a website together. All has been okay until this morning.

The problem is only on one desktop computer.

The site has some drop down menus when you hover over tabs with the mouse. The drop down menus work OK on two other PC laptops, a Mac, tablet and several smart phones. Of the ones that work I've tried different browser and all is working fine.

The problem is just on one PC that was working OK until this morning.

I've deleted browsing history, cookies, caches, and all the other tick box stuff you can delete, swapped mice, tried different browsers (Internet explorer and Firefox). Re-installed browsers but still can't get the drop downs to work.

The drop downs work on other sites and on the website editor/builder I'm using so I don't think it's web related as such plus I can work on the site from other PC's etc, publish the site and get it to work on other computers. Just can't seem to get it to work on this PC since this morning.

This is the site www.trackart.co.uk (http://www.trackart.co.uk)

The drop downs are on the tabs Canvas Prints, Photo Prints, and Original Art For Sale.

Any techs got any suggetions. Or let me know if they are not working on your browser.

Cheers KK  :'(

Title: Re: Computer related
Post by: mickvp on 28 July 2015, 10:38:25 pm

try holding CTRL and pressing F5 for a cache refresh. might not fix it but it takes a second to try and is usually the first port of call for fixing any of these gremlins.

Works fine for me on Firefox BTW.

Title: Re: Computer related
Post by: darrsi on 28 July 2015, 10:38:59 pm

Upgrade it to Windows 10 tomorrow.  :thumbup


All works okay on mine.

Title: Re: Computer related
Post by: Kosmic Kartman on 28 July 2015, 10:58:25 pm

Tried that Mickvp with no joy.

Before upgrading to 10 I'll need to check that all my software will work with it... but at the end of the day I don't think that's the solution I'm looking for. Cheers.

Title: Re: Computer related
Post by: Frosties on 29 July 2015, 07:56:07 am

Works fine for me. Bit disappointed with the "Scrolling Nude" pic and the lack of prices "if you have to ask the price sir............."  :lol
 
Good luck fella.

Title: Re: Computer related
Post by: Kosmic Kartman on 29 July 2015, 08:43:19 am

Quote from: Frosties on 29 July 2015, 07:56:07 am

Works fine for me. Bit disappointed with the "Scrolling Nude" pic and the lack of prices "if you have to ask the price sir............."  :lol
 
Good luck fella.

As it says "Under Construction"  ;)

Title: Re: Computer related
Post by: Dead Eye on 29 July 2015, 09:24:47 am

Looks like the drop down is controlled by JavaScript so I would take a guess and say that some security settings somewhere are stopping it from running (this is typically an issue in IE more than Firefox / Chrome though)

What Operating System are you using on the PC that doesn't work?

Title: Re: Computer related
Post by: locksmith on 29 July 2015, 10:44:51 am

Works fine for me Win7 IE.

What website software are you using, I think yours looks really good :thumbup

Ah just scrolled down and seen the banner at the bottom!

Title: Re: Computer related
Post by: Val on 29 July 2015, 11:03:28 am

You have some "clever" browser security software installed there that has disabled JavaScript for "security" reasons.

Like IObit secirity malware apps or similar.

You can test that if you put this code on your html page:

<noscript> <META HTTP-EQUIV="Refresh" CONTENT="0;URL=ShowErrorPage.html"> </noscript>

Error page will tell your customer something: "You foccer enable the JavaScript will you??"

You can test your site for browser compatability here: https://www.browserstack.com/ (https://www.browserstack.com/)

Title: Re: Computer related
Post by: clayt74 on 29 July 2015, 12:15:52 pm

Are you using a wireless mouse??  I know it sounds daft but I had similar issues when my mouse power was low....... The mouse still appeared to work fine apart from drop downs, a new battery in the mouse fixed it!! (please don'task why cos I have no foccing idea)

Title: Re: Computer related
Post by: Kosmic Kartman on 29 July 2015, 12:21:09 pm

The drop downs have now stopped working on all my devices running Windows 8.1. form this morning. Still working on the laptop running Vista and Mac running OSX 10.

On the devices that are not working the browsers are IE and Firefox.

On the devices that do work the browsers are IE, Firefox, Safari, and what ever browser is on iPhone and Windows 8 smart phone.

I'll have a look later at the browser check site, but don't know when as I have a busy three weeks ahead, away and back on business several times then a trip to Paris. I need to leave this now and go pack a few bags for swift turnaround between trips. So will be ducking in and out of here.

In the meantime I'll send weebly a message and let them know to see if they can resolve it.

Cheers KK

Title: Re: Computer related
Post by: Kosmic Kartman on 29 July 2015, 12:24:58 pm

Quote from: clayt74 on 29 July 2015, 12:15:52 pm

Are you using a wireless mouse??  I know it sounds daft but I had similar issues when my mouse power was low....... The mouse still appeared to work fine apart from drop downs, a new battery in the mouse fixed it!! (please don'task why cos I have no foccing idea)

Not wireless mouse. Swapped mice to see if that was the problem. On the Mac it's working okay with mouse and Wacom tablet and PC running Vista works with OK with hard wired mouse and wireless mouse.

Title: Re: Computer related
Post by: Dead Eye on 29 July 2015, 12:38:03 pm

Val's solution is a good test to see if JavaScript is enabled

I would suggest doing something a little bit easier though;

Code: [Select]

<noscript>JavaScript is off</noscript>
Full Page:

Code: [Select]

<!DOCTYPE html>
<html>
   <body onload="document.write('JavaScript is on');">
      <noscript>JavaScript is off</noscript>
   </body>
</html>

Title: Re: Computer related
Post by: darrsi on 29 July 2015, 01:11:12 pm

Quote from: Dead Eye on 29 July 2015, 12:38:03 pm

Val's solution is a good test to see if JavaScript is enabled

I would suggest doing something a little bit easier though;

Code: [Select]

<noscript>JavaScript is off</noscript>
Full Page:

Code: [Select]

<!DOCTYPE html>
<html>
   <body onload="document.write('JavaScript is on');">
      <noscript>JavaScript is off</noscript>
   </body>
</html>

There's that language again that I just don't understand.  :(

Title: Re: Computer related
Post by: Dead Eye on 29 July 2015, 01:12:32 pm

I speak probably up to a dozen languages... but generally only a computer understands me :'(

Title: Re: Computer related
Post by: imax on 29 July 2015, 02:01:56 pm

Still working for me on Win 10/Firefox and Edge

Title: Re: Computer related
Post by: Kosmic Kartman on 29 July 2015, 03:27:59 pm

Quote from: darrsi on 29 July 2015, 01:11:12 pm

Quote from: Dead Eye on 29 July 2015, 12:38:03 pm

Val's solution is a good test to see if JavaScript is enabled

I would suggest doing something a little bit easier though;

Code: [Select]

<noscript>JavaScript is off</noscript>
Full Page:

Code: [Select]

<!DOCTYPE html>
<html>
   <body onload="document.write('JavaScript is on');">
      <noscript>JavaScript is off</noscript>
   </body>
</html>

There's that language again that I just don't understand.  :(

Klingon or Clangers?

And this code. Where do I type this code in?  In layman's beer drinking speak please. Step by step if possible.

The last website I built was using Dreamweaver or something like that. It was over 25 years ago and that didn't work either.

Title: Re: Computer related
Post by: Dead Eye on 30 July 2015, 09:10:05 am

It should be a simple case of;

1. Creating a new file (temp.html for example)
2. Pasting the above contents in to the file (the full page version is probably best)
3. Upload the file to your website's public folder (usually public_html or www)
4. Visit the file in your browser; e.g. http://www.trackart.co.uk/temp.html (http://www.trackart.co.uk/temp.html)

Title: Re: Computer related
Post by: sadlonelygit on 30 July 2015, 05:42:04 pm

firefox and chrome ok on vista

Title: Re: Computer related
Post by: Val on 30 July 2015, 06:27:45 pm

Quote from: Dead Eye on 30 July 2015, 09:10:05 am

It should be a simple case of;

1. Creating a new file (temp.html for example)
2. Pasting the above contents in to the file (the full page version is probably best)
3. Upload the file to your website's public folder (usually public_html or www)
4. Visit the file in your browser; e.g. [url]http://www.trackart.co.uk/temp.html[/url] ([url]http://www.trackart.co.uk/temp.html[/url])

You can test it on the computer that you have a problem without steps 3 and 4. Because Javascript is client side language you do not need a server.

Open Notepad. Copy/Paste this HTML code:

<!DOCTYPE html>
<html>
   <body onload="document.write('JavaScript is on');">
      <noscript>JavaScript is off sorry mate</noscript>
   </body>
</html>

Click Save As, name it say testJS.html, by default Notepad will try to save it as txt text file, we need html page so make sure you change the selection in the Save As window in the dropdown on the right side from "*.txt" to "All". Click OK and save it somewhere on this PC.

Open the browser where your site is not working and go to File->Open find the saved file and open it.

If the Javascript is enabled you will see:

JavaScript is on

If not you will see:

JavaScript is off sorry mate

If that is the case go in browser security settings and enable it but remove the malware crap first.

EDIT: I have tested your site with Javascript disabled in my Firefox browser and can confirm the tabs menus are not working when the JS is disabled.

As a side effect I found very easy way for you to do the JS enabled test.

Just browse this: https://www.facebook.com (https://www.facebook.com)

Apparently Facebook cannot work without Javascript and if it is disabled on your browser you will see facebook error page.

Means FB will test JS for you :-)

(http://i61.tinypic.com/30b1isp.jpg)

Title: Re: Computer related
Post by: Kosmic Kartman on 31 July 2015, 10:30:54 pm

OK Facebook works ok.

I've updated Java and verified it.

I've made a note pad document with the below text and saved it to ALL files.

<!DOCTYPE html>
<html>
   <body onload="document.write('JavaScript is on');">
      <noscript>JavaScript is off sorry mate</noscript>
   </body>
</html>

There is also an option for encoding when I save the file. Options are.
ANSI
Unicode
Unicode big endian
UTF 8

It was set to ANSI

Anyhow I opened the notepad Doc in a new browser window and it just read as I had cut and pasted...

<!DOCTYPE html>
<html>
   <body onload="document.write('JavaScript is on');">
      <noscript>JavaScript is off sorry mate</noscript>
   </body>
</html>

I assume it should have said On or Off?

Do need to change the Encoding when saving the file to get this to work?

I can confirm the the website works OK on my brother in laws laptop running Windows 7 using both IE and Firefox.

I've been out today and tested the drop downs again and they worked if I clicked on them but the thumbnails didn't open. Then the dropdowns stopped working again.

I've heard back from Weebly and say that's it working at there end. I've been asked to sent a screen video of what's not happening. Waiting to hear back now.

I will add that the drop downs still work ok on the editing site just not on the live published site.

 :'(

Title: Re: Computer related
Post by: Dead Eye on 31 July 2015, 11:08:56 pm

The encoding shouldn't matter and ANSI is fine for now

Be aware that Java and JavaScript are two totally different languages and have very little to do with each other bar the name similarity. Updating Java does sweet fuck all to JavaScript ;) (which I don't believe you can update - just like you wouldn't update HTML)


As for your test, it sounds like the file got saved as something like "file.html.txt" or maybe just "file.txt" - follow the advice Val gave and make sure when saving under "All Files" that you manually set the extension as .html otherwise Notepad will just assume .txt

Title: Re: Computer related
Post by: Kosmic Kartman on 01 August 2015, 10:15:18 am

Thanks for that Val and Dead Eye.

Saved adding the 'html' file extension. Opened it browser window and Whoop Whoop it says JavaScript is on. So I guess that part is working OK.

Still waiting to hear from Weebly. Don't know where to go from here. I'm away from home at the moment so can't check if it's working on other puters or flaptops.

Title: Re: Computer related
Post by: Val on 02 August 2015, 02:10:04 pm

Quote from: Kosmic Kartman on 31 July 2015, 10:30:54 pm

I've been out today and tested the drop downs again and they worked if I clicked on them but the thumbnails didn't open. Then the dropdowns stopped working again.

I've heard back from Weebly and say that's it working at there end. I've been asked to sent a screen video of what's not happening. Waiting to hear back now.

Not good news. Let me explain. The dropdowns has been created by a mix of HTML code and JavaScipt code.

Booth the HTML code and JavaScript code are executed on the client side in your browser in your local PC. So the Weebly to say that is working on their end (the server that host the code) does not make any sense.

The only way you can find the issue would be some developer to debug the code to see what exactly is hapenning on your browser in your local PC. It is code created by Weebly - it make sense their developer to do that. Ask them.

Having said that the issue is hapenning because of some settings in your browser that prevents the code from running normally.

Restore the IE default settings and let us know the result. Follow the instructions here:

https://support.microsoft.com/en-gb/kb/923737 (https://support.microsoft.com/en-gb/kb/923737)

The browsers have many different versions. Go to the IE menu Help-> About andlet us know which vesrion IE you have on the PC that does not work?

Title: Re: Computer related
Post by: Kosmic Kartman on 02 August 2015, 10:35:07 pm

Hi Val

On the laptop and the PC that the drop downs aren't working on the browser is Internet Explorer 11 and Firefox 39.0

Think I know the answer to this already but would these settings or restoring IE effect Firefox? because the the drop downs don't work on either browser either.

Title: Re: Computer related
Post by: Val on 03 August 2015, 09:49:42 pm

Quote from: Kosmic Kartman on 02 August 2015, 10:35:07 pm

Hi Val

On the laptop and the PC that the drop downs aren't working on the browser is Internet Explorer 11 and Firefox 39.0

Think I know the answer to this already but would these settings or restoring IE effect Firefox? because the the drop downs don't work on either browser either.

No IE settings are related to IE only. You can restore default Firefox like this:

https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems (https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems)

It is very unusual to have the same issue in both browsers, they must be independent application.

Most likely this is issue with the HTML code. Containers for visualisation like divs and frames and some CSS.

The only way you can find the issue would be some developer to debug the code to see what exactly is hapenning on your browser in your local PC. It is code created by Weebly - it make sense their developer to do that. Ask them.

I have run your site through W3C HTML validator online tool and I see 5 errors see it here:

https://validator.w3.org/check?uri=http%3A%2F%2Fwww.trackart.co.uk%2F&charset=%28detect+automatically%29&doctype=Inline&group=0&ss=1&outline=1&No200=1&verbose=1 (https://validator.w3.org/check?uri=http%3A%2F%2Fwww.trackart.co.uk%2F&charset=%28detect+automatically%29&doctype=Inline&group=0&ss=1&outline=1&No200=1&verbose=1)

Title: Re: Computer related
Post by: Kosmic Kartman on 03 August 2015, 11:55:56 pm

Hi Val,

On the laptop I'm away with at the moment I've done a restore to default on Firefox and followed previous instructions and restored IE which was a bit more long winded. I've also restored IE on my PC at home with no changes.

Hope you don't mind but I've emailed them the link to your validator online tool report in a hope that someone their end will be able to understand it better than me.

I'm back at home tomorrow for a few days so I'll do a restore on Firefox on the PC and wait for their response.

Do think if delete all the pages and drop down menus from the site and then rebuild it that I'll still have the same problems or might it work? I know it's a lot of work to redo but it might be the simplest solution.

What I don't want to do is redo it and end up with the same problem later down the line.

One thing I can't get my head around is that the site works OK on other laptops running Vista, Windows 7 and verious other operating systems using IE, Firefox, Chrome, etc.

Cheers and thanks for your input

Ad

Title: Re: Computer related
Post by: mickvp on 04 August 2015, 02:00:07 am

Ade. Do you get the same issues when you navigate directly to your site instead of through the redirect?

http://adrianbarnard.weebly.com/

?

Title: Re: Computer related
Post by: Kosmic Kartman on 04 August 2015, 10:22:37 am

Quote from: mickvp on 04 August 2015, 02:00:07 am

Ade. Do you get the same issues when you navigate directly to your site instead of through the redirect?

[url]http://adrianbarnard.weebly.com/[/url] ([url]http://adrianbarnard.weebly.com/[/url])

?

Yes Mick. Same problem.

Title: Re: Computer related
Post by: mickvp on 04 August 2015, 04:03:19 pm

Odds are the problem lies in the source code of that page than the source code of the redirecting page then :)

If you run that through the W3C validator there are a number of issues on that page as well.

Title: Re: Computer related
Post by: Kosmic Kartman on 06 August 2015, 03:22:40 pm

Just to update you foccers who have bee throwing me lines.

Over the last couple of days I've been downloading and trying different browsers. Chrome being one of them. Despite deleting caches and internet temp files the drop downs still did not work on the published sites on all but one of my computers running IE and Firefox. The drop downs worked on both these browsers. Apart from your postings reports to say they were working the drop downs weren't working on two of my PC's - The only other physical evidence I had that they were working was on my brother in laws running IE and another laptop I have running IE and Firefox.

Weebly, despite being sent Val's validation report still say they can't find anything wrong and that I should delete caches etc and try again, maybe in different browser... FFS that's what I've been doing for the last week +.

Anyway. This morning I boot puters up and try again and the drop downs are working again in all browsers except Firefox on one PC.

I've not been able to check my other laptop as my Mrs has it and she's away ATM.

So with that in mind I can live with this as it is.

Thanks again for your help, time and effort and support. You Foccers are brilliant.

Title: Re: Computer related
Post by: Kosmic Kartman on 06 August 2015, 04:45:43 pm

DON'T FUCKING BELIEVE IT.

Drop downs have stopped working again in all browsers.

 :wall :wall :wall :wall :wall :wall :wall :wall :wall :wall :wall :wall

Title: Re: Computer related
Post by: Val on 06 August 2015, 05:14:08 pm

https://spoon.net/browsers/

Try this. This is online browser simulator. Instead running the browser application that is installed on your PC it runs the browser at some server.

Chose some browser version say IE 11 and test your website.

If all works there this will prove that the issue is related to your local PC settings.

If not working than the issue is with Weebly code.

Title: Re: Computer related
Post by: Kosmic Kartman on 06 August 2015, 05:29:42 pm

Cheers for that. Will test it later.

I need to go get a beer and have a bowls match now.

Title: Re: Computer related
Post by: mickvp on 06 August 2015, 05:41:03 pm

Do you have cache times set in your .htaccess file? Maybe they are preventing the site from updating properly if you have JavaScript set for a longish cache. Just abother thought, but not sure if there is any weight in it or not.

Title: Re: Computer related
Post by: Dead Eye on 06 August 2015, 08:55:46 pm

I doubt they would be doing anything fancy in the .htaccess - that primarily deals with server side stuff. The browser tends to cache JS and CSS, but Weebly have a hash associated with these files so that fresh copies are downloaded when necessary (a sensible approach that I use myself)

Title: Re: Computer related
Post by: Kosmic Kartman on 06 August 2015, 09:36:25 pm

Well blow me. Just come in from bowls and a beer and the drop downs are working again. Don't know whether to laugh or cry.  :lol  :'(

Quote
"Do you have cache times set in your .htaccess file? Maybe they are preventing the site from updating properly if you have JavaScript set for a longish cache. Just abother thought, but not sure if there is any weight in it or not."

Don't know what this means or how to check.

Quote
"I doubt they would be doing anything fancy in the .htaccess - that primarily deals with server side stuff. The browser tends to cache JS and CSS, but Weebly have a hash associated with these files so that fresh copies are downloaded when necessary (a sensible approach that I use myself)"

Don't know what this mean either.  :rolleyes

I wish I'd listened more at school instead of drawing motorbikes, naked women and forging five pound notes and selling them.

Title: Re: Computer related
Post by: mickvp on 06 August 2015, 10:52:13 pm

I wouldn't worry about it ade, if it was an issue in the .htaccess it would either do it all or none of the time, not sporadically like you are experiencing.

Title: Re: Computer related
Post by: Kosmic Kartman on 07 August 2015, 02:02:10 pm

Quote from: Val on 06 August 2015, 05:14:08 pm

https://spoon.net/browsers/ (https://spoon.net/browsers/)

Try this. This is online browser simulator. Instead running the browser application that is installed on your PC it runs the browser at some server........

I'm still having problems with this.

I've created free user account and tried checking the published site on Spoon.

Logging on to the spoon.net using Firefox I get in to a cycle of downloading plugins and get no further. The option for the plugin is to save or cancel. I launch the plugin from my Downloads and as soon as I click the browser to test up pops another download plugin dialog box.

Logging on to the spoon.net using IE or Chrome I get plugins running, select the browser I want to check then a pop up window appears (see below) and I get no further.

(http://i150.photobucket.com/albums/s85/adthebad/Spoon%20Error%20Message_zpshnkfhdsz.jpg) (http://s150.photobucket.com/user/adthebad/media/Spoon%20Error%20Message_zpshnkfhdsz.jpg.html)

I press any key to continue, the error message disappears, I select the browser and the error message pops back up.


Of the three machines I have running here...

Main PC: Windows 8.1, IE11, Firefox 39.0.3, Chrome Version 44.0.2403.130 m, Opera V27. The site editor works in all browser but the published site doesn't. Re: Spoon see above.

Laptop 1: Windows Vista, IE9 and Firefox 39.0.3 The site editor and published website still working. But Spoon has same probs as listed above when trying through Firefox and has no option for IE9 without upgrading.

Laptop 2: Windows 8.1, IE11, Firefox 39.0.3, Chrome Version 44.0.2403.130 m. The site editor works in all browser but the published site doesn't. Though the site worked a day longer than main PC.
My wife is away with this lap top at the mo but I've talked her through deleting Cache, cookies and history on all browsers. She's logged on to the site editor dropdowns are working but published site isn't.

Mac G4: Running OSX 10, Firefox 38.0.1, Machine is past it's sell by date but sometimes displays published site OK but is a bit glitchy ie it'll show just blue text and menus down the left hand side before bursting into action and displaying... when it wants to. Doesn't do a lot else apart from Photoshop and iPhone work and has been bought out of semi retirement to test this site Can't even remember the last time this Mac was on the net but I've had to root through the loft to get an old dial up modem to connect to the web. Due to other publishing software installed the OS cannot be upgraded so we'll take this computer out of the equation.

Microsoft Windows 8.1 phone: Displays with drop downs but item codes are missing from enlarged thumbnails.


Been sitting in front of these machines since 5am this morning. Getting everything up to date on Windows. Uninstalling Firefox, Chrome and Opera... reinstalling.

I don't where to go from here, but if you want to go elsewhere and talk about sex, drugs and rock'n'roll I can quite understand.

Edit----

I've just found another Weebly website with drop down menus!!! see http://shellyscreativeside.weebly.com/ (http://shellyscreativeside.weebly.com/)
The drop downs "What I do" work my laptop 1 but not on my Main PC. Does this mean this is computer related, browser related or something to do with operating system... Bearing in mind that all was hunky dory up till a few weeks ago?

Title: Re: Computer related
Post by: mickvp on 07 August 2015, 06:00:02 pm

i would take a punt at computer related - for the following reasons:

if it were site related, it would do it for everyone using xx or yy browser (different browsers interpret html differently, hence the variation between them), but all copies of firefox 39 will interpret it the same, so it should be shared across the same browser.

if it were browser related, uninstalling, and reinstalling the software would almost certainly fix it, and as above, if it were an issue with a specific browser, anyone using that browser would have the same issue.

The only thing that leaves is the computer itself, although im not sure what exactly it could be, a missing file? not likely. maybe its something to do with running the editor that does something (I assume its an editor that runs in the browser window and not a stand alone program?).

out of interest, if you start in private browsing, and navigate to the site, does the site work? (CTRL+SHIFT+P). this would take a cookie/cache issue out the equiation as well as these are not stored during a private browsing session. worth a shot since its easy to try. I would assume the problem will still persist during this though, which would be further evidence it is somehow computer related - purely because you have the same issue for other weebly sites you have visited on those computers.

Title: Re: Computer related
Post by: Kosmic Kartman on 07 August 2015, 07:35:59 pm

OK I sort of get the drift that it's computer related.

The online website builder was being run on my main PC through a browser window and not stand alone app. I was working on this, publishing after the changes and additions then checking the changes in another tab, refreshing the page to see the changes. All was working fine until 28th July when I refreshed the published site and found the drop downs had stopped working.

I then checked my laptop 1 running Vista and that was still working. I went downstairs and checked on my other laptop 2 (windows 8.1) and that was still working.

Now back in my studio I restart my PC and check again... No joy. Go back downstairs check the website again and the drop downs have now stopped working on that. Previous to that the Weebly site builder had not been opened or run on this laptop.

That's what I can't get my head around.

Also, last night before I went out they had stopped working. I left the computer on exactly where it was on my website. Come back home 5 hours later and they are working again? Then this morning they're not?

Checked in safe browsing and they don't drop down in that either.

If it's computer related how does it turn itself on and off ie works sometimes and not others, last night being a good example, and why is it suddenly effecting two PC's one of which had never run the weebly website builder until Friday last week when I was away and took the laptop to try and resolve it?

Following on from that other weebly website I mentioned above. I've come across lots of other websites with dropdown menus that work BUT the only sites that don't work on this PC are the weebly based sites... Go figure.

WTF have they done to my putters?

Title: Re: Computer related
Post by: mtread on 08 August 2015, 02:38:35 pm

Your Web page editor will be producing Dynamic Html, otherwise known as Javascript to do these clever things like drop down menus. Html on it's own is not capable of this. It may well create CSS style sheets as well to keep appearance consistent.
All browsers 'parse' these web pages and interpret the combined Html and Javascript instructions. The way they read Html is fairly consistent, but not necessarily so with Javascript. Javascript is routine based code, like any programming language, whereas Html is just a set of tagged commands read in strict order.
Browsers set to 'safe mode' will almost certainly switch Javascript off to counteract malicious code, but that is also why the drop downs don't work when you switch to safe.
So my guess is the problem is caused by a combination of :
The way your editor produces the Javascript,  and
Your browsers settings
I'm also guessing, given that you can sporadically see them, something on your pc is changing your browser settings back and forth.
The good news is that it's not something on the hosting  server side, as we can all see the pages fine. It's only you that can't see your Web pages correctly :-)

Title: Re: Computer related
Post by: Kosmic Kartman on 08 August 2015, 03:01:46 pm

Cheers mtread.

I've been revamping the site today to eliminate drop down menus because I didn't know what else to do. Just done one section to find that the thumbnails don't open on this PC now but they did an hour ago because I tested what would work and what wouldn't.

Dynamic html, CSS, parse, java

PLEEEEEEAAAAAASSSSSEEEEEE    HEEEEEEELLLLLLLLLLLPPPPPPPPPPP

What can I check or do to my settings?

 :'( :'( :'( :'( :'( :'( :'( :'( :'( :'( :'(

Title: Re: Computer related
Post by: mickvp on 08 August 2015, 03:23:36 pm

Well that depends on the browser.

http://enable-javascript.com

Title: Re: Computer related
Post by: Kosmic Kartman on 08 August 2015, 04:49:47 pm

Quote from: mickvp on 08 August 2015, 03:23:36 pm

Well that depends on the browser.

[url]http://enable-javascript.com[/url] ([url]http://enable-javascript.com[/url])

Cheers Mick. I tried this reading up on Java last week and came across that site earlier this week. Checked and it was enabled. Had another look this morning as well.

However... Remember the Javascript test code I tried last week. Well I opened it up in a new browser tab IE11 just now and... It said sorry mate java is off. So I looked at the internet options again and says still enabled. With Firefox it opens as already on.

(http://i150.photobucket.com/albums/s85/adthebad/Capture%20Java%20off_zpsolxgy4s3.jpg) (http://s150.photobucket.com/user/adthebad/media/Capture%20Java%20off_zpsolxgy4s3.jpg.html)

So I click allow on the box at the bottom and...

(http://i150.photobucket.com/albums/s85/adthebad/Capture%20Java%20on_zpsgjhkxpt3.jpg) (http://s150.photobucket.com/user/adthebad/media/Capture%20Java%20on_zpsgjhkxpt3.jpg.html)

???

Also read something about Active X but didn't quite understand. Could that be the problem.

Also hit F12 instead of backspace and this window popped up asking if I wanted to de-bug the site because of errors... This might mean something to you. Think it's Klingon.

(http://i150.photobucket.com/albums/s85/adthebad/Capture%20WTF_zpsr5oxr8sz.jpg) (http://s150.photobucket.com/user/adthebad/media/Capture%20WTF_zpsr5oxr8sz.jpg.html)


Is there anything that I can check or change to make blanket setting that would work with all browsers - Firefox, Chrome and IE11 ?

Title: Re: Computer related
Post by: mtread on 08 August 2015, 05:35:39 pm

Don't forget it's Javascript you need to look for, not Java. Two entirely different technologies.

Title: Re: Computer related
Post by: Kosmic Kartman on 08 August 2015, 06:55:13 pm

Quote from: mtread on 08 August 2015, 05:35:39 pm

Don't forget it's Javascript you need to look for, not Java. Two entirely different technologies.

Anywhere else I should be checking this apart from here?

http://enable-javascript.com (http://enable-javascript.com)

(http://i150.photobucket.com/albums/s85/adthebad/Capture%20Java%20on_zpsgjhkxpt3.jpg) (http://s150.photobucket.com/user/adthebad/media/Capture%20Java%20on_zpsgjhkxpt3.jpg.html)

Title: Re: Computer related
Post by: Kosmic Kartman on 08 August 2015, 07:54:30 pm

 :rollin :rollin :rollin

Thumbnail images have started to open again.

 :wall :wall :wall

Title: Re: Computer related
Post by: Dead Eye on 10 August 2015, 10:41:19 am

"ActiveX" in IE is generally any sort of embedded dynamic code - though this isn't the official meaning. This covers JavaScript (JS) and IE does have various levels of security depending on the location of the document you are trying to read. Local files are subjected to quite a strict policy (hence the ActiveX warning and JS being off) which is to help prevent against malicious attacks.

There is definitely some sort of combination on the devices you are using that appear to be causing you the issues; do you have a particular Anti-Virus running? Sometimes these can interfere with run-time events.

The weird part is that you left your PC for a while, with the page still loaded and came back to it working. That almost sounds like some sort of network transmission issue where the browser loads the structure (HTML) and styling (CSS) but struggles to load the JS. I assume your internet connection is generally stable?

The main.js file is fairly large (238KB - for comparison I have handwritten files that are 1750~ lines of code at around 50KB) but that is what you tend to get with these sorts of systems. Could be taking the system some time to parse it, especially since it is compressed before transfer... though having said that my network logs show that it gets processed pretty quickly from the CDN (24ms using a Private Window) - compare that to 300ms+ for the likes of custom.js at 82KB

Apologies... I'm rambling a bit here, just trying to talk the whole thing through with myself essentially and see if I can think of something specific. These online editors are useful for those who want to build their own website but have no programming knowledge, but they sure are inefficient...



One more quick note; those thumbnails are controlled by... wait for it... JAVASCRIPT  :lol

Title: Re: Computer related
Post by: Val on 10 August 2015, 12:24:07 pm

Quote from: Kosmic Kartman on 08 August 2015, 07:54:30 pm

:rollin :rollin :rollin

Thumbnail images have started to open again.

 :wall :wall :wall

Would you tell us what is the anti-virus software and/or antimalware installed on the PCs that error happens and on any PC that never happens?

Title: Re: Computer related
Post by: Kosmic Kartman on 10 August 2015, 01:01:03 pm

On the PC and the laptop I'm having problems with they are running BullGuard and on the laptop that's working this is running AVG 2015.

As a foot note a few days ago I added some more images and published the site. I opened up the website in a tab and the thumbnails enlarged - Whooop I thought. While this working tab was open I then opened up another tab and went to my website Arghhhh! thumbnails in this newly opened tab didn't work. Switch between the tabs one was working and the other not.

I've left my computer on over the last few days with these tabs open. This morning one was still working and the other not. As soon as I refreshed the working tab the thumbnail stopped opening.

Since pressing the F12 button, on a few occasions I've had a dialog box open when the site is loading. Saying there are errors on the site which may cause it not to display correctly and do I want to debug and fix problems... continue or cancel.

Every time I press cancel I get another message with an error message this happens until I've cancelled all the error messages then the site opens.

Line 65 '_w' is undefined
Line 424 Object does not support property or method up
Line 84 'Prototype' is undefined
Line 1 '_wAMD' is undefined
Line 617 Object unexpected
Line 2       "            "
Line 172   "            "
Line 63 '_w' is undefined
Line 82 'Prototype' is undefined
Line 424 Object does not support property or method up
Line 73 '_w' is undefined
Line 92 'Prototype' is undefined

Clicking on the "About" page on the site.
Line 63 '_w' is undefined
Line 82 'Prototype' is undefined
Line 1 '_wAMD' is undefined
Line 424 Object does not support property or method up

There are error boxes that appear on other pages but all the above boxes do not appear everytime the website in launched.

The online site editor has no problems running.

I'll see what happens when I disable the Antivirus but I'm sure I've tried that when I first hit problems with this.

I'll let you know.

Title: Re: Computer related
Post by: Kosmic Kartman on 10 August 2015, 01:22:49 pm

Quote from: Val on 10 August 2015, 12:24:07 pm

Quote from: Kosmic Kartman on 08 August 2015, 07:54:30 pm

:rollin :rollin :rollin

Thumbnail images have started to open again.

 :wall :wall :wall

Would you tell us what is the anti-virus software and/or antimalware installed on the PCs that error happens and on any PC that never happens?

OH YOU FUCKING GENIUS  :lol


Tuned of everything in the Bullguard Anti virus and everything is working on every fucking browser... Even the drop down on other weebly websites except I deleted all mine  :rollin

Thumb nails are opening and loading without errors.

So to my next question... What In BullGuard could be causing it?

Best make your first question and answer the right instead of the last.  :lol

OH I LOVE YOU ALL

Title: Re: Computer related
Post by: Val on 10 August 2015, 01:23:42 pm

Glad the problem is solved Ad  :)

I have no idea what in BullGuard may be causing it, but I am very carefull with installing fancy anti-virus on any of my PC. Some AV/malware tend to be very aggresive in screwing up even your OS to a point sometime you need reinstalling the Windows.

Hence I stick with few stable ones only like AVG and Microsoft security essential.

Title: Re: Computer related
Post by: Kosmic Kartman on 10 August 2015, 01:43:28 pm

Cheers Val

Anti virus software came installed on my PC by my local computer shop.

I needed a MC that afternoon to finish a BIG job ASAP

I bought it to replace my Mac G5 that had a several major crashes and became unrecoverable - Hard drive and several boards fryed. Constant power cuts to the national grid didn't help either, even with ant surge plugs and sockets installed in my studio. I asked for a custom built M/C that would do everything my Mac would for half the price. So far it's delivered.

I'm on to BullGuard Live Chat as soon as I finish my Mmmmmmmmmm Bacon sandwich.

I'll PM you with a reminder re the Promo Code when I finally get this website sorted.

At least I can see light at the end of the tunnel now.

Thanks again everyone who's helped.

Title: Re: Computer related
Post by: Dead Eye on 10 August 2015, 03:51:31 pm

Awww... I suggested that :P

My post may have been slightly more long-winded though haha

Title: Re: Computer related
Post by: Kosmic Kartman on 10 August 2015, 04:39:41 pm

OK Update.

It was the antivirus and when it updated it reset something in the safe browsing part that should not have been sent out with the update. One little check box has been changed and all is hunky dory. So now I'm back to rebuilding my website with drop down menus, thumbnails that open, even BIGGER and even better.

It's been said before and I'll say it again.

No matter if you have probs with computers, engines, fridges, a wife that is malfunctioning, a screwdriver that you don't understand or discharge from your wee hole - There is always someone to help out... Well maybe not the latter.

Cheers Guys and Gals.

FOC-U YOU ARE AWESOME.

Title: Re: Computer related
Post by: Dead Eye on 10 August 2015, 05:02:23 pm

Great news Kosmic; I look forward to seeing the site up and running :)

(I'm a Web Developer... this stuff interests me :P)

Title: Re: Computer related
Post by: mtread on 10 August 2015, 10:55:40 pm

Quote

discharge from your wee hole

1. Dip it in some Dettol
2. Stay away from Ipswich  ;)
There you go  :)

Title: Re: Computer related
Post by: mickvp on 11 August 2015, 05:39:00 pm

glad to hear you got it sorted Ade :)

At least you know why they call it BULLguard now :lol