A couple of weeks ago I called them to add a third bike (another FZS600) to my policy. The intention was to take the original FZS600 off once I get serious and sell it. £25 to add a third bike. Not bad I thought and confirmed with the guy on the phone that all 3 bikes were now on cover.
On Saturday I was playing on the interweb and did an MIDB check of all three bikes to discover that the Tiger was showing as not insured. Fortunately I hadn't ridden it recently. A not so quick call later to Hastings uncovered the fact that their systems said I had Bike 1 and Bike 2 on cover but not Bike 3 and MIDB said it was 1&3 on cover, not 2. :headbang
Turns out the numpty who had made the change had screwed it all up and the policy should only allow 2 bikes on cover at any one time.
Moral of this story - If you make a change to your insurance, check your documents BEFORE you start using the bike. Luckily for me I realised before finding out the hard way