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Fazer Owners Club - Unofficial
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Role play help
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Topic: Role play help (Read 5262 times)
chr999chr
DAS Born Again
Posts: 90
Main bike:
FZS 1000 Gen1
Role play help
«
on:
08 March 2012, 10:19:42 am »
Looking a bit of help with a role play situation. I am on a course at the weekend which will involve actors being in my face and ranting on about how i am not doing the job quickly properly good enough etc. I have to stay professional and resist the temptation not punch their lights out.
I would normally match their rant with my own but i am in unfamiliar territory being the passive person.
Any one liners or suggestions how to help.
Logged
BBROWN1664
Administrator
GP Hero
Posts: 13,074
Should get out more!
Main bike:
FZS600 00-01
- Tracer 900
Re: Role play help
«
Reply #1 on:
08 March 2012, 10:45:59 am »
Depends on who it is opposite you but you could say something like "did your mum dress you this morning?"
Logged
Another ex-Fazer rider that is a foccer again
BIG MAC
Thinks custom titles are stupid!
GP Hero
Posts: 15,207
New site same sh1te ;-)
Main bike:
Other
- FZ1 Fazer, FZS600
Re: Role play help
«
Reply #2 on:
08 March 2012, 10:54:00 am »
Let them spout off and annotate any matters of fact or things you want to chin them on...Then apologise that they have cleary been upset and that as a manager your job is very much to get to the bottom of things and drive any changes neccessary. then pick up your pencil and a clean piece of paper and say 'Let's write this down to make sure we have the details correct and agreed - then against the principal issues we will agree and action plan and agree the priority actions' -- most importantly we must be able to trust each other and be working in concert to achieve the quickest possible resolution.
No 1 rule..it's difficult to fight someone who is agreeing with you - has empathy and tries to see your point of view.
Rule No 2...don't pander to them..if there is some bad news give it to them as part of your 'agreed' strategy..get their finger prints on it...encompass their ideas if they are sensible and positively park them by the side of the road if they are bollix.
You simply have to manage them, your demeanour and how quickly you grasp and deal with what you are presented with is what marks you out.
If you get any pre reading and they give you paper to write on..don't...write small salient and intuitive notes on the pre-reading itself..this trick will stop you writing stuff you don't need to which is already in there...and they will often pick this material up for analysis.
Just been through the process myself and had fun with it.
Logged
The Frying Scotsman
BIG MAC
Thinks custom titles are stupid!
GP Hero
Posts: 15,207
New site same sh1te ;-)
Main bike:
Other
- FZ1 Fazer, FZS600
Re: Role play help
«
Reply #3 on:
08 March 2012, 11:15:19 am »
This was the guy who was a not very happy Group Captain....
http://www.richardbrimblecombe.com/
Was quite convincing too and a surveyor by trade so little wriggle room lol
Logged
The Frying Scotsman
Ghoti
DAS Born Again
Posts: 89
Main bike:
FZS 1000 Gen1
- Triumph Speed4
Re: Role play help
«
Reply #4 on:
08 March 2012, 11:21:37 am »
Don't forget the BullSh1t sandwich.
Praise - bollock - praise
or
Agree - correct - agree
or (as is sometimes needed)
Lie - truth - lie
Get them in a good mood, break the bad news to them and then get them to leave on a good note.
Logged
DILLIGAFF
Muppet
Plucking foccer
Official FOC-U Saga Lout
Kock Leeper
GP Hero
Posts: 6,064
Leeper of cocks
Main bike:
I don't own a bike
Re: Role play help
«
Reply #5 on:
08 March 2012, 11:34:19 am »
Well...........
1. Ask them to wait a moment while you take off your jacket and roll up your shirtsleeves. When they ask what's going on tell them
"Well we are obviously heading for a fight. I'm just getting prepared"
2. "For your comments to be insulting, I would need to care"
3. Practice your Glasgow kiss on a watermelon.
4. ....................but seriously.
5. Try and remember that if you lose your temper, you often lose the argument.
6. Let them rant on, remain passive but attendant. Gently nod your head to acknowledge each point raised. When they finish and hopefully calm down a bit, respond to their grievances.
7. Be aware of your body language. Do NOT fold your arms, point your finger, swear or raise your voice.
If all this fails, kick 'em in the nuts and run.
8. Try and edge yourself out of his personal space, normally at least an arm's length.
Logged
I used to not give a foc, then I discovered Red Bull and now I don't give a flying foc !!!
DryRob
WSB Pack Hound
Posts: 925
Main bike:
Other
- SV650s
Re: Role play help
«
Reply #6 on:
08 March 2012, 11:43:17 am »
don't try to out shout them, speak quietly and they should reply in kind
don't try to cut them off, let them finish
don't tell them to calm down or that you understand why they are annoyed
wear a karate suit with 3 black belts
Logged
thou shalt not kick
Ghoti
DAS Born Again
Posts: 89
Main bike:
FZS 1000 Gen1
- Triumph Speed4
Re: Role play help
«
Reply #7 on:
08 March 2012, 12:00:33 pm »
If they ask you a question - answer it and stop. If they pause before asking another question, don't be fooled into expanding your answer, just keep quiet and wait forthe next question.
Logged
chr999chr
DAS Born Again
Posts: 90
Main bike:
FZS 1000 Gen1
Re: Role play help
«
Reply #8 on:
08 March 2012, 12:17:29 pm »
Good info guys, i am hoping that because they are actors and it is role play they will stop ranting when they are supposed to (eg real life) not just keep it going and going no matter what i say or do. I should be in the position to pass them on to a junior member as i cannot keep talking to them as i have to keep an eye on what else is going on elsewhere. They will want to keep talking to make me miss something so i need to end it quickly.
Logged
Slaninar
GP Hero
Posts: 1,327
Lookin' like a streak of lightnin'
Main bike:
FZS600 00-01
Re: Role play help
«
Reply #9 on:
08 March 2012, 01:31:26 pm »
Look them in the top of their ear (left or right) while talking to them. It will feel very strange, they will think you're a bit crazy, psycho, scary. Be nice, patient, answer questions shortly, honestly, while always looking in the top of their ear, instead of their eyes.
And try not to break unpleasant silence. When asked a question, answer with yes/no if possilbe and then shut up.
Logged
Most things done in a hurry need to be done again - patiently.
UG
Bitch Dungle.
GP Hero
Posts: 8,827
DaveG is a moron
Main bike:
Other
- TIGER 1050
Re: Role play help
«
Reply #10 on:
08 March 2012, 01:48:30 pm »
Remember your body language and dont take a defensive or aggresive stance.
Ask them to respect your personal space, normally an arms length.
Ask them what is wrong, keep your voice level low and even.
If you dont have the answer tell them you will go and find out.
And ffs don't call them all the cunts under the sun.
Logged
DaveG is..... The Deer Hunter
alan sherman
FOC-U Pimp Daddy and
Sick Note
GP Hero
Posts: 9,812
Main bike:
FZS600 00-01
Re: Role play help
«
Reply #11 on:
08 March 2012, 02:07:55 pm »
Slip into the conversation that you are having anger management sessions. Go to the meeting with your fist bandaged up and a black eye. Select your finest pair of ripped trousers and scuffed shoes.
On a serious note - get the shouter to suggest the solution - they are bought into it then and often it is not as horrendous as you might think.
Logged
JZS 600
GP Hero
Posts: 1,267
Main bike:
FZS600 02-03
- VFR 1200 FD
Re: Role play help
«
Reply #12 on:
08 March 2012, 02:08:32 pm »
http://www.businessballs.com/
Try this lot for inspiration, and also there are funny joke sections such as avaition quotes to make you laugh as well.
Logged
Fazerider
GP Hero
Posts: 2,214
Main bike:
FZS600 98-99
Re: Role play help
«
Reply #13 on:
08 March 2012, 03:42:02 pm »
Eat a raw garlic clove after breakfast. That should keep the actors at arm's length.
Logged
devilsyam
GP Hero
Posts: 3,148
Veteran fazer modder
Main bike:
FZS 1000 Gen1
- streetfighter
Re: Role play help
«
Reply #14 on:
08 March 2012, 04:20:03 pm »
plead the 5th amendment
Logged
www.Devilsyam.com
(Fazerpedia)
Grahamm
Global Moderator
GP Hero
Posts: 6,668
Main bike:
FZ6 04-06
Re: Role play help
«
Reply #15 on:
08 March 2012, 09:28:42 pm »
Quote from: chr999chr on 08 March 2012, 10:19:42 am
Looking a bit of help with a role play situation.
Say you're getting out your +5 Sword of Smiting, then roll a D20 to hit and...
... what? Oh, not *that* sort of role-playing...
Logged
b3tarev3
Weekend Warrior
Posts: 149
Main bike:
FZS600 98-99
- Betarev3
Re: Role play help
«
Reply #16 on:
08 March 2012, 09:29:09 pm »
If all of the above fails, may i suggest the MG 42.
http://youtu.be/AwW31u6wYvE
Logged
fletch
CBT Wobbler
Posts: 32
Main bike:
FZS 1000 Gen1
Re: Role play help
«
Reply #17 on:
08 March 2012, 09:36:05 pm »
use the classic "me no speak the english"
Logged
Looney tune
Cartographic Pickpocketing Foccer
GP Hero
Posts: 2,345
Main bike:
FZ1 Naked Gen2
- FZS 600 02-03
Re: Role play help
«
Reply #18 on:
08 March 2012, 10:34:49 pm »
Bollock's
Stupid title
Logged
Better to stand and look a fool than speak and prove it !
If it aint broke, I'll fix it till it is !!
Robbie8666
GP Hero
Posts: 1,242
Main bike:
Other
- Triumph NightStorm
Re: Role play help
«
Reply #19 on:
09 March 2012, 08:29:03 am »
wait until they have finished their 1st rant and suggest that as they are clearly upset by the situation maybe a cup of tea and then you can think clearly of how to assist them. then get them to sit down nearly opposite you. that way you can maintain a bit of distance. when you come back with the bre you can say, i've been thinking of what you just said and i suggest .... what do you think or I been thinking what would you do if you were in my position?
Logged
It ain't what you ride, it's who you ride with!!!
oldmotherfoccer
GP Hero
Posts: 17,745
Main bike:
FZS600 98-99
Re: Role play help
«
Reply #20 on:
09 March 2012, 10:17:18 am »
hmmm, put the nurses/policewoman/air stewardess/ uniforms away now, i thought this was a real role play situation
Logged
Fat Maggot Clothing Company - remember FOCU15 to claim your foccers discount
madmondeoman
GP Hero
Posts: 11,551
Needs some 2 wheel therapy
Main bike:
FZ1 Naked Gen2
Re: Role play help
«
Reply #21 on:
09 March 2012, 11:05:57 am »
As a bouncer once told me ask them 3 times Why are you being so quaralsome then knock his lights out
He did use that in court, I asked him your honour 3 times why he was being so quaralsome then I thought he was going to hit me and I defended myself. Case closed.
Logged
Robbie8666
GP Hero
Posts: 1,242
Main bike:
Other
- Triumph NightStorm
Re: Role play help
«
Reply #22 on:
11 March 2012, 10:58:05 pm »
so how did it go?
Logged
It ain't what you ride, it's who you ride with!!!
chr999chr
DAS Born Again
Posts: 90
Main bike:
FZS 1000 Gen1
Re: Role play help
«
Reply #23 on:
12 March 2012, 10:15:08 am »
Went great remembered some of the points mentioned and they worked well. The actors quickly matched my calm and non aggressive approach which is what they were looking for. They said if i got aggressive or threatening they would have done the same plus 25%.
There was a few who did not calm down and just kept ranting on and on no matter what i said but they were just looking to see when i knew that there was no point in trying to calm them down. And to consider a different apporach
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Andy Clap
Club Racer
Posts: 285
Main bike:
FZS600 02-03
Re: Role play help
«
Reply #24 on:
12 March 2012, 10:21:40 am »
Was it a magistrate or a therapist who sent you on the course?
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www.fzs600.com
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